Privacy Policy
Last updated: June 6, 2026
1. Information We Collect
We collect the information you provide when using Claranu, including your name, email address, and property details (property type, estimated value, bedrooms, bathrooms, year built, condition, renovation budget, and timeline). We also collect payment information through our secure payment processor.
2. How We Use Your Information
We use your information to generate and deliver your personalized report, communicate with you about your order, and improve our service. We do not sell your personal data to third parties.
3. Data Storage and Security
Your data is stored securely using industry-standard encryption and access controls. We retain your information for as long as necessary to provide our services and comply with legal obligations. Report data is retained so we can assist with any delivery issues.
4. Sharing of Information
We share information only with trusted service providers necessary to operate our business, such as payment processors and email delivery services. All providers are contractually bound to protect your data and use it solely for the intended purpose.
5. Cookies and Analytics
We use essential cookies to maintain site functionality. We may use analytics tools to understand how visitors use our site, which helps us improve the experience. These tools collect aggregated, non-personally-identifying data.
6. Your Rights
You have the right to access, correct, or delete your personal data. To make a request, contact us at hello@claranu.com. We will respond within 30 days.
7. Children’s Privacy
Claranu is not intended for use by children under 16. We do not knowingly collect personal information from children under 16.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@claranu.com.